hokkaido Butter salted
It is a butter full of flavor and richness of milk nurtured in Hokkaido's nature.
We value your satisfaction and aim to provide high-quality products. Please review our Return and Refund Policy below.
Returns
Returns are accepted within 7 days from the date the order is received. Items must be unused, unopened, and in their original packaging. Perishable goods, discounted items, and opened products are not eligible for return.
Refunds
All returned items will be subject to inspection upon receipt. Once approved, refunds will be processed to the original method of payment. Please note that shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery and provide clear photos of the product and packaging for verification.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part.
